Welcome - This is a community site for Genesys developers worldwide. Here's what's available on this site:
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Open access - The home page and Forums are completely open to the
public
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Genesys users - All other areas of the site are accessible to registered Genesys users. See Help for information on how to
register.
On this site, you
can:
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Contribute to the Forums, and communicate with fellow
posters
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Submit your contributions to the "How To" and "Downloads"
sections
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Find technical information about Genesys products in the Documentation section and throughout the
site
IMPORTANT NOTICE: This website encourages sharing of information and code by registered members of this web community. Genesys does not warrant the accuracy of information posted in this community site, especially on the “How to” and “Downloads” pages and within the forums. Please use material with care, and please respect the integrity of this community when posting information to this site. All content is used at your own risk.
Want to Know More
Efficient
Server Connections for the Platform SDK
There are several ways to connect with a server when
using the Platform SDK, but Genesys has a simple recommendation for most of your
development situations: use the Protocol Manager Application Block.
The Protocol Manager Application Block is easy to use, and it performs well. It
will not only save you coding time, but should cut down on debugging and
scalability issues, as well. The following brief introduction will get you
started with this Application Block:
Click Here for
Java. Click Here for
.NET.
Featured
Content
"WHERE DO I FIND THE INTRO TO SDKS?" - hits #1 as a FAQ
This popular interactive presentation allows you to click and jump to SDK product information that interests you most. You can find it here and also under the 'Documentation' section of DevZone.
Genesys University - SDK Training
Genesys has restructured SDK technical training. Now the course is customized to
your needs and delivered on site! More details can be found
here...
Genesys University - Technical Training on SDKs and Development Tools
Genesys Technical Support